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QGate intelli-CTi™ for Sage CRM - CRM & Telephony Integration

CTI & Telephony Integration with intelli-CTi for Sage CRMComputer Telephony Integration (CTI) for Sage CRM

Generate new efficiencies from your Sage CRM system by integrating it with intelli-CTi for Sage CRM. Screen-pop inbound calls and dial contacts and companies at the touch of a button. You can also use the call lists and new groups functions in Sage CRM so your campaigns and telesales activities are more productive than ever before.

QGate is a Gold Sage Development PartnerQGate intelli-CTi™ for Sage CRM supports:

and enables you to optimize your investment in your Sage CRM and Telephony infrastructure. Providing a seamless telephony integration with Sage CRM delivered in a cost effective and user friendly manner.


QGate intelli-CTi Benefits:

Improved customer service levels by identifying the caller and having their details instantly available even before you answer the call.
Increased staff productivity by allowing you to handle more incoming calls and increasing the speed and efficiency of outbound calling.
Increased return on marketing investment by identifying calls that are associated with marketing campaigns, enabling effective marketing campaign evaluation and management.
Reduces costs through reduced call time and the ability to answer calls more efficiently and quickly, leading to improved productivity and lower overheads.

 

Key Features

intelli-CTi for Sage CRM screenshot - telephony integration

You can deploy intelli-CTi™ for Sage CRM in a wide variety of configurations, including Automatic Call Distribution (ACD) systems and Integrated Voice Response (IVR) environments. This is another example of how QGate intelli-CTi is phone system agnostic so you can extend the reach and value of your CRM system regardless of the phone system you use. intelli-CTi™ is compatible with most open telephone systems (TAPI, TSAPI, CSTA, Mitai, OAI and more). To find out more about the compatibility of your phone system read our QGate Phone System Compatibility List.


Try intelli-CTi Yourself

Take our 30 Day Free Trial today to find out how integrating your Sage CRM and Telephone system will benefit you.