CRM & Telephone Integration with QGate intelli-CTi™ for Infor CRM (was Saleslogix)
Integrate your Phone System with Infor CRM
QGate's intelli-CTi for Infor CRM (formerly Saleslogix) provides a sophisticated Computer Telephony Integration (CTI) for Infor CRMs solution, helping you optimise your investment in your existing Infor CRM and telephone system. intelli-CTi for Infor CRM provides the following benefits:
- Increase customer satisfaction and user efficiency
- Streamlined telephone activities within your business
- Increased telephone call throughput and efficiency
- Personalised telephone call interaction - identifying callers automatically
- Improved business productivity
- No development costs with easy deployment and implementation
- Flexible deployment across multiple sites and large scale implemenations
- Support of a wide range of telephone switches
Do you manually dial telephone numbers, look up Contacts and capture call information?
intelli-CTi for Infor CRM improves your customer interactions effectiveness, incrasing your users' productivity. They will be able to dial Contacts directly from inside their applications with a single click and automatically know who is calling by showing contact details before they even answer the telephone, with intelli-CTi.
intelli-CTi for Infor CRM is displayed in a dynamic sidebar as part of the users' desktop, allowing them to fully interact with their applications still having complete control of the phone call.
Each call is displayed in the sidebar, with detail on the caller, call management and a unique in-call note capture capability.
Full product details and a free trial are available on the www.intellicti.com website.