CRM & Telephony Integration with QGate intelli-CTi™ for Sage SalesLogix - LAN Client Integration

QGate intelli-CTi™ for Sage SalesLogix LAN Client Integration integrates your CRM and telephony systems providing integration for your Sage SalesLogix solution. QGate intelli-CTi for Sage SalesLogix enables you to optimize your investment in your Sage SalesLogix and Telephone infrastructure -providing a seamless telephony integration with Sage SalesLogix delivered in a cost effective and user friendly manner.

intelli-CTi for Sage SalesLogix enhances profitability through increased productivity and customer satisfaction

QGate intelli-CTi Family benefits:

• Streamlined telephony activity within your business
• Improved customer relationships, service levels and customer satisfaction
• Increased telephone call efficiency and throughput
• Personalized telephone interaction - identifying callers automatically
• Increased business productivity
• Reduced development costs with ease of deployment and implementation
• Flexible deployment across multiple sites

Further information can be found on the Computer Telephony Integration (CTI) with QGate intelli-CTi Family page.

QGate intelli-CTi for Sage SalesLogix LAN Client key features include:

• Delivering great customer service through the instant retrieval of Account and Contact information in Sage SalesLogix when a telephone call is received.
• Automating the dialing of Sage SalesLogix Accounts, Contacts and Leads relating to sales opportunities, support tickets and customer service calls.
• Automatically associating telephone calls to marketing campaigns to enable accurate and effective measurement of telephony related campaigns.
• Increasing productivity by improving the speed and accuracy of outbound calling with one-click dialing from within Sage SalesLogix.
• Capturing and managing multiple telephone numbers for Accounts and Contacts in Sage SalesLogix.
• Automatic recording of telephone call statistics together with associated customer data to enable valuable analysis and business intelligence.
• Automatic recording of telephone call information within Sage SalesLogix for audit tracking, performance analysis and complete CRM call history management.
• Seamless connectivity to your CTI-enabled telephone systems through intelli-CTi's support for standard telephony interfaces (TAPI, TSAPI, CSTA, MiTAI, OAI), including Voice Over IP (VOIP).
• Telephone system independence with a wide range of telephone systems supported, see our intelli-CTi Phone System Compatibility List for full details.
• Seamless integration into Sage SalesLogix.
• New desktop integration with dynamic, active sidebar display.
• On-screen call display (soft-phone) with essential call handling capability.
• Multiple telephone call support.
• In-call note capture capability.
• Rapid implementation.
• Flexible and extendable framework solution - intelli-CTi has been future-proofed with its open and flexible design. For example, if the environment changes; i.e., the phone system is upgraded, the solution will not need re-engineering.
• Citrix/Terminal Server support.
• Multi-site CRM deployment with multi-telephone system support.

Please note this product has two versions - LAN client and Web client: intelli-CTi for Sage SalesLogix Web Client includes a fresh new look, offering a seamless blend of telephony integration with your Sage SalesLogix Web application.

QGate intelli-CTi Free Download

Find out for yourself how intelli-CTi can help your business - click on the Download Free Trial button on the right of this screen to get a free download of intelli-CTi for Sage SalesLogix.