intelli CTi for Sage CRM

Generate new efficiencies from your SageCRM v5.8 or v6 system by integrating it with intelli-CTi for Sage CRM. Screen-pop inbound calls and dial contacts and companies at the touch of a button. You can also use the call lists and new groups functions in SageCRM v6 so your campaigns and telesales activities are more productive than before.

Implementing intelli-CTi for Sage CRM means you can generate significant productivity gains. Enabling faster dialing and caller identification can shave vital seconds off every phone call, meaning hours across the whole infrastructure and reductions in your business overheads.

intelli-CTi for Sage CRM uses a very simple installation and configuration process so your CTI-enabled users can be very quickly up and running. You can also use intelli-CTi over a VPN so even if you're not physically in the office you can realise all the benefits of integrating the CRM and phone systems.

You can also deploy intelli-CTi for Sage CRM in Integrated Voice Response (IVR) environments. This is another example of how intelli-CTi for Sage CRM is phone system agnostic so you can extend the reach and value of your CRM system regardless of the phone system you use. In addition, intelli-CTi for Sage CRM provides an on-screen call handling application (SoftPhone), for the management of calls. The SoftPhone, with it's 'always on top' display option, appears next to Sage CRM and, with it's unique One-Touch Telephony feature, gives users full control of the call. If your phone system already uses a proprietary softphone with other enhanced features, intelli-CTi for Sage CRM can use that instead.